Privacy Policy
Your privacy matters to us. This policy outlines how fenarilovynthes collects, uses, and protects your personal information when you use our budgeting platform.
Information We Collect
When you use fenarilovynthes's budgeting platform, we collect several types of information to provide you with our services. This includes personal information you provide directly, such as your name, email address, and contact details when you create an account.
Personal Data Categories
- Account information including name, email address, and password
- Financial data you choose to input for budgeting purposes
- Communication preferences and contact details
- Device information and technical usage data
- Location data if you enable location-based features
We also automatically collect certain technical information when you interact with our platform. This includes your IP address, browser type, device identifiers, and usage patterns. This data helps us understand how you use our services and allows us to improve functionality and security.
Important: We never collect your actual bank account credentials or passwords. Our platform uses read-only connections through authorised financial data providers when you choose to link accounts.
How We Use Your Information
Your information serves several purposes within our budgeting platform. Primarily, we use your data to provide, maintain, and improve our services. This means processing your financial information to create budgets, track expenses, and generate reports that help you manage your finances effectively.
We also use your information to communicate with you about your account, send important updates about our services, and provide customer support when needed. Additionally, we may use aggregated, anonymised data for research and development purposes to enhance our platform's capabilities.
Specific Uses Include
- Creating personalised budgeting recommendations and insights
- Sending account notifications and security alerts
- Providing customer support and responding to enquiries
- Improving our services through usage analysis
- Ensuring platform security and preventing fraud
- Complying with legal obligations and regulatory requirements
We never sell your personal information to third parties. Any sharing of data occurs only under specific circumstances outlined in this policy, such as with your explicit consent or when required by law.
Data Sharing and Third Parties
fenarilovynthes works with carefully selected third-party service providers to deliver our budgeting platform effectively. These partners include cloud hosting providers, financial data aggregators, and analytics services. All third parties are bound by strict contractual obligations to protect your data and use it only for specified purposes.
When We Share Information
We may share your information in the following circumstances:
- With service providers who assist in operating our platform
- When required by law, court order, or regulatory authority
- To protect our rights, property, or safety, or that of our users
- In connection with a business transaction such as a merger or acquisition
- With your explicit consent for specific purposes
For users in the United Kingdom, we ensure all data transfers comply with UK GDPR requirements. When data is transferred outside the UK, we implement appropriate safeguards such as adequacy decisions or standard contractual clauses to maintain protection standards.
We never share your personal financial data for marketing purposes or allow third parties to use your information for their own commercial benefit without your explicit consent.
Your Rights and Choices
Under UK data protection law, you have several rights regarding your personal information. You can access your data, correct inaccuracies, request deletion, or object to certain processing activities. You also have the right to data portability, allowing you to obtain your data in a structured format.
Exercising Your Rights
To exercise any of these rights, please contact us using the details provided below. We'll respond to your request within one month, though complex requests may take up to three months. You can:
- Request access to your personal data and information about our processing
- Ask us to correct inaccurate or incomplete information
- Request deletion of your data in certain circumstances
- Object to processing based on legitimate interests
- Request restriction of processing in specific situations
- Exercise your right to data portability
You can also withdraw consent for processing activities that rely on your consent. This won't affect the lawfulness of processing before you withdrew consent, but may impact our ability to provide certain services.
If you're not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.
Data Security and Retention
We implement comprehensive security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security framework includes encryption, access controls, regular security assessments, and employee training programmes.
Your financial data is encrypted both in transit and at rest using industry-standard protocols. We maintain secure servers in certified data centres and regularly update our security practices to address emerging threats.
Data Retention Periods
We retain your information only as long as necessary for the purposes outlined in this policy:
- Account information: Retained while your account remains active, plus 7 years after closure for regulatory compliance
- Financial data: Deleted within 90 days of account closure unless required for legal obligations
- Communication records: Retained for 3 years for customer service purposes
- Technical logs: Typically retained for 12 months for security and system maintenance
While we implement robust security measures, no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience and provide our services effectively. Essential cookies are necessary for basic functionality, while optional cookies help us analyse usage patterns and personalise your experience.
You can manage your cookie preferences through your browser settings or our cookie preference centre. However, disabling certain cookies may affect the functionality of our platform.
Types of Cookies We Use
- Essential cookies for authentication and security
- Functional cookies to remember your preferences
- Analytics cookies to understand how you use our platform
- Performance cookies to optimise loading times and functionality
We don't use cookies for advertising purposes or share cookie data with advertising networks. Our focus remains on providing you with a secure, efficient budgeting experience.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address or by displaying a prominent notice on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.
Your continued use of our services after policy changes constitutes acceptance of the updated terms. If you disagree with changes, you may close your account as outlined in our terms of service.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, please don't hesitate to reach out. We're committed to addressing your concerns promptly and transparently.
Last Updated: January 15, 2025
This privacy policy is effective as of the date shown above and applies to all users of the fenarilovynthes budgeting platform.